The value of a tour guide is to explain the facts clearly, control the rhythm well, and take care of everyone. We match certified tour guides by destination, language and interests.
How to choose a tour guide that’s right for you
First look at the familiarity of the destination, then look at the language, explanation theme and reception experience. The needs of family, foreign guests, study and training are different, and suitability is more important than a general "gold medal" title.
Please indicate your preference when making a reservation: do you want an in-depth talk about architecture and history, or do you want an easy walk that is suitable for children? Do you want bilingual expression, or do you want special courses?
What can you check before traveling?
Tour guide’s name, valid tour guide certificate and Ministry of Culture and Tourism verification method, specific service date, language, meeting location and contact channel. When substitution is involved, the reasons, replacement candidates and service conditions should be communicated first.
Do not endorse tour guides with unauthorized portraits or unverifiable qualifications; actual arrangements are subject to confirmed information.
The bottom line that tour guides abide by
The six non-standards cover qualifications, contract fulfillment, no shopping, safety, explanation and care. We focus not only on knowledge of attractions, but also on the ability to communicate proactively, observe team status, and handle emergencies.
Our six guide commitments
Let the service have a basis and give tourists confidence.
No unlicensed guiding
First you have the qualifications, then you have the ability to lead a group independently
All tour guides must hold a valid tour guide certificate and can lead tours independently after completing induction training, group internship and assessment. Tour guides’ identities and verification methods are provided before travel, and tourists can verify through the National Tourism Supervision Service Platform of the Ministry of Culture and Tourism.
No unauthorised itinerary changes
Every agreement must be fulfilled seriously
It is not allowed to reduce attractions, change routes or shorten the agreed tour time without authorization. When adjustments are required due to uncontrollable factors such as typhoons, heavy rainfall, traffic control, suspension of flights to scenic spots, etc., the reasons should be explained, communicated with tourists first, and reported to the company.
No shopping pressure
Leave time to travel and leave choices to tourists
If we arrange a shopping-store stop, compensation is CNY 5,000 per traveller.
No neglect of safety
Traveling to Fujian’s mountains and seas requires clear safety boundaries
Check weather, sea conditions, road and scenic spot announcements before traveling. Pay attention to the risks of slippery steps, heavy rainfall and rockfall in mountainous areas; pay attention to typhoons, wind waves and tides on islands; make reasonable arrangements for rehydration and rest during the summer. Comply with suspension, closure and warning requirements and travel without risk.
No superficial commentary
Tell the facts clearly and also tell the cultural context of Fujian
Gulangyu Island talks about architecture, music and international exchanges; Quanzhou talks about the Maritime Silk Road, religious coexistence and port civilization; Wuyi Mountain talks about Danxia, academies and rock tea; Tulou talks about construction, family and community life. Red teaching points such as Gutian distinguish historical facts, explanations and extended discussions.
No neglect of our guests
Some people responded, and some took the initiative to care.
Do not just play on your phone or chat. Take the initiative to pay attention to each tourist, especially the elderly, children and those who are unwell; ask about rest and physical conditions in the morning and evening, arrange according to the team's rhythm, and do not rush or rush. Answer all questions and proactively coordinate when necessary.
Do not arrange shopping in the name of tea culture, intangible cultural heritage visits, fishing village home visits, etc. The scope of application, basis for identification and handling methods must be confirmed in writing before travel.
Before you go, you can also read
Start with a bowl of fish balls and learn about Fujian through the taste
Fuzhou fish balls, noodles with flat meat, southern Fujian snacks and Hakka flavors make the dining table a part of understanding the place.
Read more →
What kind of Wuyi Mountain is hidden in a cup of rock tea?
From the mountain farm, varieties, craftsmanship to drinking, cultural experience and shopping are separated.
Read more →
When traveling with the elderly and children, arrange “ease” first
Stop less, take more breaks, and carefully check walking, steps, lunch breaks, and connections.
Read more →Still want to know more details?
Tell us the date, number of people, destination and focus, and explain the plan clearly together.