Sanming line feedback and after-sales mechanism

Sanming Line’s after-sales rules: If you give feedback on the spot, you can change the tour guide or instructor, and refund the fee based on the remaining time. Feedback within 48 hours after the tour is also accepted. If the commitment card defaults, full refund will be made.

We do not publish positive reviews whose sources cannot be traced; real unit feedback only includes unit type and course combination with written consent.

Feedback and after-sales mechanism

• On-the-spot feedback: Contact the person in charge of the schedule, you can change the tour guide or instructor, and get a refund based on the remaining time
• Acceptance within 48 hours after departure of the tour, response within 1 hour of treatment plan, and conclusion within 48 hours
• If the commitment card defaults (shopping store, compulsory consumption, substitution midway), the order will be fully refunded
• There will be no price increase for water level moving line adjustment; complaints based on historical facts will be handled according to "revised courseware + written explanation"

We do not publish positive reviews that cannot be traced back to their source. For feedback from real guests, only the unit type and itinerary facts will be written after approval. You can ask customer service for verifiable historical tour records; verification as of 2026-10.